Delivery Service

Delivery Within Toronto

We offer delivery for a $11.99 fee, provided the order is $24.50 or more. For more information on our delivery zones, please see our FAQ.

Because of the number of deliveries we make each day, we are unable to confirm an exact delivery time, but the delivery is guaranteed to arrive within the 3-hour time frame chosen when placing your order.

Deliveries are divided into the following three time frames based on location: 9am-12pm, 12-3pm and 3-6pm, Monday- Saturday.

Capped Delivery Windows

When we reach our delivery route capacity for a given date, our commitment to reliable customer service requires us to close deliveries, either for an entire day or one or more of the delivery windows. When deliveries are capped for your required delivery time, you can pick up your order in store or arrange for a courier to pick up the order on your behalf.

Couriers

We do not arrange for couriers and if you choose this option, please make sure that the courier service you book is aware of the delicate and perishable nature of the cupcakes. If you ask us to do so, we can chill the order before its pick up by the courier to help in its safe delivery.

Helping Us to Serve You Better!

You can help us make your delivery perfect by providing as much information as possible when placing your order. If you order online, please use the Comments box to provide information about your loading dock location and its access, buzzer codes, and contact information for a person at the delivery location.

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November 26, 2020 COVID-19 Update!

One of our team members has tested positive for COVID-19, resulting in the temporary closure of our operations to December 5th.

Customers who previously placed orders for November 28th through December 4th have been notified. Although we cannot take orders for that week, we welcome your advance orders for December 5th and beyond.

Thank you so much for your continued business and support, and we wish you and your family good health at this challenging time.

The Prairie Girl Team