What are the delivery terms & conditions?
When confirming a delivery order, you will be asked to agree to the following, so we’re all on the same page about your delivery:
- We can’t go past the concierge/main floor entrance of a residential building
- If the recipient(s) is not around, we’ll try to find a receptionist
- If that doesn’t work, we’ll look for a reasonable place to leave the order such as a front porch
If all this fails, yes, we will have to give up and your order will be forfeited
Last point: although we sincerely hope your order remains in perfect condition, we can’t be responsible for weather, animals, or hungry coworkers who have their way with it after our delivery per your instructions.
Posted in: Delivery