What if something comes up and I can’t pickup my order?
Your order is baked just for you so we can’t do refunds or credits for cupcake orders canceled after 3pm before the pickup date. (Please see cancellation policy above for cancellation times for Cakes).
If you are unable to pick up your order, we can keep it in our freezer for up to 2 business days but sugar toppers and garnishes will deteriorate with freezing. Due to limited freezer space, frozen orders are discarded after 2 business days.
Posted in: Ordering & Cancelling