What is the cancellation policy?
Same-day orders, and orders placed after 3 pm for the next day, are placed into the baking queue immediately so these orders cannot be changed or refunded.
Future Orders may be changed as follows but please note, if we have made custom toppers, our cost will be deducted from the refund:
- For cupcakes – All cancellations/modifications must be made by 3 pm the day before pick up or delivery.
- For Homestyle and Designer cakes- All cancellations or modifications to Homestyle cakes must be made by 3pm the day before the pick up/delivery date, and for Designer cakes, by 3pm two days prior to pick up/delivery.
Posted in: Ordering & Cancelling